Call center employees
Organizational Management

Reasons for Call Center Outsourcing

May 30, 2021 MBA Pundit 0

You need to answer customers, follow up with sales calls, and answer feedback. All of these are possible with a contact center that handles your business exclusively. However, many business owners nowadays are finding it […]

black smartphone near person
Organizational Management

The Cure For Meeting Bloat

July 24, 2020 MBA Pundit 0

Have you ever been to a good meeting? I mean, a really good meeting — one that started and ended on time, one in which everyone knew why they were there and what the objective […]

MBA Notes

Time-based Management

September 17, 2015 MBA Pundit 0

Time-based Management is an aspect of Lean Production. It is a general approach that recognises the importance of time and seeks to reduce the level of unproductive time in an organisation. Benefits include: Quicker response […]

MBA Notes

Formalization of conflict

December 2, 2012 MBA Pundit 0

Adler and Borys (1996) propose a typology that includes two contracting types of formalization: enabling and coercive. They define enabling formalization procedures provide organizational memory that captures learned from experience that provides employees with best […]

MBA Notes

Managing conflict – Theory and perspectives

May 9, 2012 MBA Pundit 0

So many articles, researched that deal with managing the conflict in organization. They give different ways to manage conflict but most of the ideas are overlapping. However, examining the conflict nature without knowing the appropriate […]