Category: MBA Notes
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Stages of Negotiation – Project Management
Negotiation generally progresses through Five Stages. PROTOCOL – During this stage, both parties meeting in the Negotiation setting. If two teams of negotiating, members of each team are introduced. INQUIRING – At this stage, both parties exchange information and discuss concerns. The objective here for both the teams is to Identify strengths and weaknesses. BARGAINING– At…
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Time-based Management
Time-based Management is an aspect of Lean Production. It is a general approach that recognises the importance of time and seeks to reduce the level of unproductive time in an organisation. Benefits include: Quicker response times (reduced lead times) to meet changing market and customer needs Faster new product development Reduction in waste, therefore greater…
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Emotional Intelligence and the Importance of Self– Management
Although traditionally emotions were considered to be disruptive to organizations, they are now being increasingly recognized as providing valuable insight into the behaviour and performance of an individual. Whether we choose to concur with the former or the latter, we cannot ignore the fact that emotions need to be managed. With issues like stress, work-life…
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How to Correct Patient Screw Ups
It’s very common for glitches and setbacks to happen in any dental clinic. It is close to impossible to not encounter dissatisfied patients. Although you might have to deal with disgruntled patients every now and then, the idea is to pacify them and, at the end of the day, make them happy. This is a…